Return Policy

 

Returns

Our biggest goal is to well serve our clients. If you're not completely satisfied with your order, we will do everything we can to try and make it better! 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Please look over your order as soon as you get it in your hands. In the case of any discrepancies, please contact us within 3 business days of receipt of your order. 

For additional assistance please contact us at 559-226-1972. 

Here is a simple run-down of the rules and procedures for returns:

• Items can be returned for store credit only, issued in the form of a gift card sent via email. We cannot issue refunds.
• All returns must be received within 21 days* of the date that you received your order.
• Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return.
• Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
• Due to hygienic reasons, all panties, hosiery, and bodysuits are FINAL SALE.
• All Furs, Jewelry, and beauty products are FINAL SALE.
• Gift Cards are FINAL SALE.
• Returned items must remain un-washed and unworn with tags attached.
• Include your original receipt. (circle the item(s) you wish to return.)
• Shipping is non-refundable, unless there was a mistake on our end.
• Please allow our team 5-7 business days to process your return once it is received at our warehouse.  

 Send purchases with original packing receipt to:

 

 La Rouge Returns:

 7955 N. Blackstone Avenue, Fresno, California 93720

 Thank you!